How to Get the WhatsApp Green Tick: Official Business Account Verification
That small green tick next to a business name on WhatsApp does a lot of quiet work. It tells customers the account is the genuine, official business — not an impersonator or a scam. In a world of fake profiles and phishing, that badge of trust can be the difference between a customer engaging or ignoring your message. Here is what the green tick really is and how to get it.
What the Green Tick Actually Means
The green tick is WhatsApp's Official Business Account badge, granted by Meta. It confirms that Meta has verified the account genuinely represents a notable, authentic brand. Importantly, it is different from the grey tick or the simple business profile that any account can set up — the green tick is reserved and must be earned through Meta's verification.
Why It Matters for Your Business
Trust drives response. When customers see the official badge, they are more confident opening your messages, sharing information, and buying — because they know it is really you. It also protects your brand: a verified official account is far harder for scammers to impersonate convincingly. For any business doing serious volume on WhatsApp, that credibility compounds over time.
What You Need to Qualify
The WhatsApp Business API: the green tick is granted on the API, not the free Business app. You need to be set up on the API through a provider first — see our comparison of the WhatsApp Business API vs the Business app.
A verified Meta Business account: your business must complete Meta Business verification, confirming your company is legitimate and registered.
Brand notability: Meta looks for evidence that your brand is notable — for example, coverage in news or other public sources. Verification is not guaranteed for every business, and well-known brands are approved more readily.
How to Apply for the Green Tick
Step 1: Get set up on the WhatsApp Business API through a Business Solution Provider like VedLink AI.
Step 2: Complete Meta Business verification for your organisation.
Step 3: Submit the Official Business Account request through the platform, including supporting information about your brand.
Step 4: Wait for Meta's review. If approved, the green tick appears on your account; if not, you can keep building your brand presence and reapply later.
How VedLink AI Helps
As an official WhatsApp Business API provider, VedLink AI handles the technical setup and guides you through Business verification and the green tick request — so you are not navigating Meta's process alone. While we cannot guarantee Meta's decision, we make sure your application is complete and correctly submitted, and your account is fully ready to benefit once verified.
Frequently Asked Questions
Is the green tick free? There is no fee for the badge itself, but you need to be on the WhatsApp Business API, which runs through a provider.
Can a small business get verified? It is possible but not guaranteed — Meta weighs brand notability, so smaller or less public brands may need to build presence first. The grey verification and a complete business profile are available in the meantime.
How long does it take? Meta's review time varies. Completing Business verification first and submitting a thorough request gives the best chance of a faster outcome.
What is the difference between the green and grey tick? The green tick is the Official Business Account badge confirming a notable, verified brand; the grey tick simply indicates a confirmed business phone number.
Build Trust on WhatsApp
The green tick turns your WhatsApp presence into a verified, trusted channel customers take seriously. VedLink AI gets you onto the Business API and supports your verification journey end to end. Explore the WhatsApp Business API or contact us to start the process.