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    Open API & Custom Integrations

    Connect any system with secure per-company API keys and a full REST API

    VedLink AI exposes a secure, documented REST API that lets your ERP, POS, or CRM push and pull data in real time. Each company gets its own external API key — enabling contact sync, template listing, personalised message sending, and event-based triggers from any platform.

    Key Capabilities

    • Per-company API key management with scoped permissions
    • REST endpoints: send message, list templates, sync contacts
    • Webhook support for inbound message events
    • WhatsApp template message sending via API
    • Contact create/update/tag via API
    • Postman collection and developer documentation

    Why It Matters

    ERP & POS Ready

    Tally, SAP, custom POS systems — any platform that can make an HTTP call can trigger WhatsApp messages.

    Secure by Default

    Each API key is scoped per company. Revoke or rotate keys without affecting other customers.

    Event-Driven Architecture

    Webhooks push inbound messages to your system in real time — no polling required.

    Common Use Cases

    • ERP system sends WhatsApp order confirmation on dispatch
    • POS terminal triggers a payment receipt on WhatsApp
    • Custom CRM syncs new leads to VedLink contacts via API
    • Accounting software sends invoice via WhatsApp template API
    • E-commerce platform sends shipping updates via webhook
    • Internal tools trigger personalised bulk campaigns via API

    Ready to use Open API & Custom Integrations?

    Get started for free or schedule a demo with our team.

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