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Team Inbox
Win customers with all sales & service chats in one place
A unified inbox where your entire team can manage WhatsApp, Instagram, and Facebook conversations. Assign, tag, filter, and collaborate — all from one dashboard.
Key Capabilities
- Multi-channel unified view
- Agent assignment and routing
- Labels, tags, and smart filters
- Canned responses for faster replies
- Internal notes and team collaboration
Why It Matters
Faster Response Times
See all messages in one view — no switching between platforms.
Team Collaboration
Assign chats, leave internal notes, and resolve together.
Customer Context
View full conversation history, contact profile, and tags at a glance.
Common Use Cases
- Customer support teams
- Sales teams managing leads
- Multi-location businesses
- Agencies managing client accounts
- E-commerce order support
Ready to use Team Inbox?
Get started for free or schedule a demo with our team.