← Back to Features

    Team Inbox

    Win customers with all sales & service chats in one place

    A unified inbox where your entire team can manage WhatsApp, Instagram, and Facebook conversations. Assign, tag, filter, and collaborate — all from one dashboard.

    Key Capabilities

    • Multi-channel unified view
    • Agent assignment and routing
    • Labels, tags, and smart filters
    • Canned responses for faster replies
    • Internal notes and team collaboration

    Why It Matters

    Faster Response Times

    See all messages in one view — no switching between platforms.

    Team Collaboration

    Assign chats, leave internal notes, and resolve together.

    Customer Context

    View full conversation history, contact profile, and tags at a glance.

    Common Use Cases

    • Customer support teams
    • Sales teams managing leads
    • Multi-location businesses
    • Agencies managing client accounts
    • E-commerce order support

    Ready to use Team Inbox?

    Get started for free or schedule a demo with our team.