← Back to Features

    WhatsApp Flows

    Interactive in-chat experiences — forms, orders, and bookings inside WhatsApp

    WhatsApp Flows let your customers complete rich, multi-step interactions without ever leaving WhatsApp. Build dynamic forms, order screens, appointment pickers, and surveys — with responses captured and routed to your inbox, Google Sheets, or CRM automatically.

    Key Capabilities

    • Build multi-step interactive screens inside WhatsApp
    • Collect orders, bookings, feedback, and lead data in-chat
    • Route responses to native inbox, Google Sheets, or dataset
    • Trigger follow-up messages on Flow completion
    • Supports dropdowns, radio buttons, text inputs, and date pickers
    • Full nfm_reply capture with flow_token linkage

    Why It Matters

    Zero App Friction

    Customers complete entire journeys in WhatsApp — no redirects, no links, no drop-off.

    Capture Structured Data

    Every form response is clean, structured data — ready for your CRM or Google Sheet.

    Higher Conversion Rates

    Interactive Flows see 3× higher completion rates vs. link-based forms.

    Common Use Cases

    • Lead capture and qualification forms
    • Appointment and demo booking
    • Product inquiry and order forms
    • Customer feedback and NPS surveys
    • Event registration and RSVP
    • Support ticket creation in-chat

    Ready to use WhatsApp Flows?

    Get started for free or schedule a demo with our team.

    Get Started FreeSchedule Demo