Instagram, Facebook, website chat, email and social publishing.
5 answers
Log in with the Meta account that manages the Page, and pick the assets.
Your Instagram account must be a professional account linked to a Facebook Page, and you must be an admin of that Page. Once connected, DMs and comments arrive in the same inbox as WhatsApp.
If you later add a capability such as publishing, you will be asked to reconnect, Meta grants permissions at connection time and cannot add them retroactively.
One script tag; the widget carries your trained AI.
Copy the snippet and paste it before the closing body tag on every page. Visitors chat immediately, and every conversation lands in your inbox with the page they were on.
The snippet carries a public site key scoped to your company: it can start conversations, and nothing more. Your inbox, contacts and private keys are never exposed to the page.
AI-designed HTML emails sent through your own SMTP, tracked per recipient.
Describe the email and the AI produces a designed HTML template you can edit block by block, or build it yourself with the drag-and-drop editor.
Sending uses your own SMTP credentials, so the mail comes from your domain and your existing sender reputation.
Describe a post; get an on-brand image, caption and hashtags, published to Instagram.
Type the idea, optionally attach a reference image, and the studio generates the artwork and the copy together. Threads keep your earlier posts so the look stays consistent.
Publishing goes straight to the connected Instagram account. If publishing is greyed out, reconnect the account to grant the content-publishing permission.
WhatsApp and email can start a conversation; Instagram and Facebook mostly cannot.
On WhatsApp you can open a conversation with an approved template. On email you can send whenever you have consent.
Instagram and Facebook are reply-first: you answer people who messaged or commented. Plan campaigns around that difference.
Tell us the number, the time and what you expected. That is usually enough for us to spot it.